Night-Shift Grocery & Customer Service Lead

Kroger; Temecula (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger in Temecula is seeking a customer-focused team member to support department goals, assist the manager, and ensure a safe, clean environment that encourages customers to return. You will answer questions, suggest products, monitor freshness, stock shelves, and uphold safety standards.

Candidates should be prepared to work in a fast-paced retail setting, demonstrate effective communication, and may benefit from prior retail experience or a second language.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience (desirable).
• Second language (spoken, read and/or written, desirable).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions and make suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products per orders.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep logs.
• Report safety risks and incidents to management.
• Perform essential job functions with or without reasonable accommodation.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Temecula is seeking a customer-focused team member to support department goals, assist the manager, and ensure a safe, clean environment that encourages customers to return. You will answer questions, suggest products, monitor freshness, stock shelves, and uphold safety standards.

Candidates should be prepared to work in a fast-paced retail setting, demonstrate effective communication, and may benefit from prior retail experience or a second language.