Night Shift Gas Station Customer Service Associate

H&S Energy Group; Diamond Bar (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

H&S Energy Group is seeking a Customer Service Representative to greet customers, handle checkout, and promote products. You will maintain shelves, assist with food/beverage stations, and ensure cleanliness and safety across the store environment.

Ideal candidates are friendly, reliable, and capable of multitasking in a fast-paced setting. The role supports daily operations, including cash handling and adherence to company policies, with a focus on superior guest experiences.

Qualifications

• High school diploma preferred.
• Experience in retail or customer-facing roles preferred.
• Basic knowledge of POS systems and cash-handling procedures.
• CPR and First Aid training a plus.

Responsibilities

• Greet all customers with enthusiasm and professionalism, creating a welcoming environment.
• Deliver friendly, efficient service at checkout while maintaining a positive attitude.
• Follow the Four Steps of Customer Service with every interaction to achieve customer satisfaction.
• Communicate current promotions, loyalty programs, and product recommendations to engage customers.
• Represent the company with professionalism in appearance, communication, and conduct.
• Operate the Point of Sale (POS) system for all cash, credit, and debit transactions.
• Ensure correct change, issue receipts, and process refunds/exchanges per policy.
• Maintain shelves, displays, and pricing to be visually appealing.
• Clean and sanitize equipment and maintain food/beverage stations as required.
• Keep the facility clean and safe, report hazards, and assist with maintenance tasks.

Skills

Customer service

Communication

Multitasking

Teamwork

Professionalism

Attention to detail

Flexibility

Education

High School Diploma or equivalent

Tools

POS system

Job description

H&S Energy Group is seeking a Customer Service Representative to greet customers, handle checkout, and promote products. You will maintain shelves, assist with food/beverage stations, and ensure cleanliness and safety across the store environment.

Ideal candidates are friendly, reliable, and capable of multitasking in a fast-paced setting. The role supports daily operations, including cash handling and adherence to company policies, with a focus on superior guest experiences.