Night-Shift Facilities Dispatch Operator

ABM Industries; Savannah (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equal Employment Opportunity employer

Job summary

ABM Industries is seeking a Facilities Dispatch Operator for a Savannah, GA manufacturing environment. This role will receive calls, document maintenance issues, and enter work orders into CMMS with precision. You will coordinate with engineers, technicians, and leadership to prioritize requests and dispatch the right personnel.

Strong data entry, communication skills, and CMMS familiarity are essential. Experience in aerospace, manufacturing, or industrial facilities is a plus, with a focus on

Qualifications

• High school diploma or equivalent.
• Experience in a call center, dispatch, or maintenance coordination role preferred.
• Familiarity with CMMS platforms (e.g., Maximo or similar systems) strongly preferred.
• Experience in aerospace, manufacturing, or industrial facility environments is a plus.
• Strong communication skills, with the ability to interact with technical personnel and leadership.

Responsibilities

• Answer high-volume incoming calls related to production and facility issues (HVAC, electrical, plumbing, structural, and specialized manufacturing systems)
• Collect detailed and accurate information regarding service requests from engineers, technicians, and facility personnel
• Enter, update, and track work orders within the CMMS system with a high level of accuracy
• Prioritize requests based on operational impact, safety, and mission-critical requirements
• Dispatch or notify appropriate maintenance personnel or contractors as needed
• Monitor open work orders and provide status updates to requestors and supervisors
• Identify and elevate urgent issues that could impact production, safety, or compliance
• Maintain complete and accurate records for auditing and regulatory compliance (FAA, OSHA, and company standards)
• Support continuous improvement efforts in maintenance operations and call handling efficiency

Skills

Call center experience

Data entry accuracy

Multitasking

Strong communication

Security clearance capability

Education

High school diploma

Tools

CMMS - Maximo

Microsoft Office

Job description

ABM Industries is seeking a Facilities Dispatch Operator for a Savannah, GA manufacturing environment. This role will receive calls, document maintenance issues, and enter work orders into CMMS with precision. You will coordinate with engineers, technicians, and leadership to prioritize requests and dispatch the right personnel.

Strong data entry, communication skills, and CMMS familiarity are essential. Experience in aerospace, manufacturing, or industrial facilities is a plus, with a focus on