Night Shift - Equipment Technician (Digital Support Specialist - Memphis, TN)

Glidewell Dental; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Glidewell Dental in Memphis, TN is seeking a night-shift Maintenance Technician responsible for repairing and maintaining CNC equipment and production machinery. You will inspect equipment, perform preventive maintenance, calibrate CNC milling machines, 3D scanners and printers, and provide onsite and phone support to customers.

The role requires 1+ year of troubleshooting experience, experience with CNC machines preferred, strong English communication, knowledge of cGMPs, and ability to travel

Qualifications

• 1+ year troubleshooting or repair experience.
• Able to work the listed night shift.
• CNC machines experience preferred.
• Proficient English communication (written and spoken).
• Domestic travel may be required.

Responsibilities

• Repair and maintain minor and routine CNC equipment and production machinery issues.
• Examine data from equipment and machinery issues to identify root causes.
• Perform preventive maintenance and ensure proper working conditions.
• Calibrate, clean, and maintain CNC milling equipment, 3D scanners, and 3D printers.
• Observe equipment in operation to locate problems and use precision instruments as needed.
• Move and rig production equipment as required.
• Install and set up new equipment as needed.
• Provide onsite and phone support for customers.

Skills

Night shift

Troubleshooting

Mechanical repair

Electrical repair

English proficiency

Tools

CNC machines

3D printers

Job description

Position based in Memphis, TN

Shift: Monday to Friday, 5:00pm to 2:00am + Saturday rotation once a month

Essential Functions

• Repairs and maintains minor and routine CNC equipment and production machinery issues.
• Examines and gathers data of equipment and machinery issues to help determine the fundamental problem; escalates as needed.
• Conducts routine machinery maintenance and ensures proper working conditions.
• Calibrates, cleans, and performs preventive maintenance on digital equipment including but not limited to CNC milling equipment, 3D scanners, and 3D printers.
• Observes and listens to mechanical devices in operation to locate source of problems; utilizes precision measuring and testing instruments as needed.
• Rigs and moves production equipment throughout the shop.
• Installs and setup new equipment as needed.
• Provides onsite and phone support for external customers.
• Provides guided support for all equipment.
• Utilizes ticketing system to create, record and update information relevant to equipment repair and maintenance activities.
• Checks in/out inventory, tools, and supplies.
• Maintains and ensures proper working condition of company-issued tools, supplies, and vehicle.
• Utilizes company-issued vehicles to travel to various locations and remote labs to carry out equipment and machinery support.
• Performs other related duties and projects as business needs require at direction of management.

Minimum Qualifications

• Must be able to work night shift listed above.
• Minimum one (1) year of experience troubleshooting and repairing mechanical equipment, electrical equipment or relevant experience.
• Previous experience working with CNC machines or similar equipment, preferred.
• Proficient English verbal and written communication skills
• Demonstrated knowledge of Current Good Manufacturing Processes (cGMPs).
• Demonstrated knowledge of core mechanical and electrical engineering principles.
• Valid documentation to travel domestically required.