Night-Shift Emergency Dispatcher – 911 & EMS Coordination

Erickson Senior Living; Ashburn (VA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

Volunteer hours

401k with match

Onsite health centers

Meal discounts

Growth opportunities

Job summary

Ashby Ponds by Erickson Senior Living is seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls, while delivering personalized customer service to residents and visitors.

The role operates on a 12-hour night shift (7PM–7AM) with pay ranging from $20 to $24 per hour plus a $2 night differential. Benefits include health, PTO, 401(k) matching, and onsite services.

Qualifications

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred.
• Ability to maintain composure and situational awareness during emergencies.
• Effective communication with residents, visitors, and staff at all levels.

Responsibilities

• Track all pertinent information during your shift and initiate the first level of incident reporting.
• Monitor the Emergency Call System for independent living.
• Track the status of residents involved in emergency situations.
• Monitor Fire Alarm System.
• Dispatch ambulance, private ambulances, or 911 as needed.

Skills

911 dispatch

EMS experience

Communication skills

Job description

Ashby Ponds by Erickson Senior Living is seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls, while delivering personalized customer service to residents and visitors.

The role operates on a 12-hour night shift (7PM–7AM) with pay ranging from $20 to $24 per hour plus a $2 night differential. Benefits include health, PTO, 401(k) matching, and onsite services.