Night Shift ED Concierge — Welcoming & Helpdesk

Englewood Hospital; Englewood (NJ); On-site; USD 28,288 - 38,272; Full time

Job summary

Englewood Health in Englewood, NJ is seeking an ED Greeter to provide a cheerful, polite welcome at the ED, answer questions, give directions, and issue visitor passes. This full-time night position supports the Emergency Department with friendly, professional service and strong interpersonal skills.

Required: HS diploma or GED and 3 years of customer service experience; bilingual is preferred to assist a diverse patient population.

Qualifications

• 3 years of customer service experience, preferably in healthcare.
• Bilingual preferred

Responsibilities

• Greet visitors with a cheerful, polite and professional welcome.
• Answer questions and provide directions within the ED.
• Issue visitor passes and offer general assistance as needed.
• Assist in maintaining a calm, organized lobby and support staff.

Skills

Customer service

Multitasking

Interpersonal skills

Bilingual

Education

HS diploma or GED

Job description

Englewood Health in Englewood, NJ is seeking an ED Greeter to provide a cheerful, polite welcome at the ED, answer questions, give directions, and issue visitor passes. This full-time night position supports the Emergency Department with friendly, professional service and strong interpersonal skills.

Required: HS diploma or GED and 3 years of customer service experience; bilingual is preferred to assist a diverse patient population.