Emergency Department Greeter FT Nights

Englewood Hospital; Englewood (NJ); On-site; USD 28,288 - 38,272; Full time

Job summary

Englewood Health in Englewood, NJ is seeking an ED Greeter to provide a cheerful, polite welcome at the ED, answer questions, give directions, and issue visitor passes. This full-time night position supports the Emergency Department with friendly, professional service and strong interpersonal skills.

Required: HS diploma or GED and 3 years of customer service experience; bilingual is preferred to assist a diverse patient population.

Qualifications

• 3 years of customer service experience, preferably in healthcare.
• Bilingual preferred

Responsibilities

• Greet visitors with a cheerful, polite and professional welcome.
• Answer questions and provide directions within the ED.
• Issue visitor passes and offer general assistance as needed.
• Assist in maintaining a calm, organized lobby and support staff.

Skills

Customer service

Multitasking

Interpersonal skills

Bilingual

Education

HS diploma or GED

Job description

Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary

The ED Greeter ensures a cheerful, polite and professional welcome to everyone who visits Englewood Hospital and Medical Center ED. The ED Greeter is responsible for all of the functions of the greeter desk including: answering questions, providing directions, issuing visitor passes and general assistance to all that need it.

• Department: Emergency Department

Location: Englewood, NJ

Status: Full-time

• Shift: Nights; 8 Hrs

Hours: 11:00pm - 7:00am

Job Essentials

• Excellent customer service skills.
• Ability to multitask in a fast paced environment.
• Ability to diffuse difficult situations.
• Excellent organizational and interpersonal skills.
• 3 years of customer service experience, preferably in the healthcare industry.
• Bilingual preferred

Education Requirements

HS diploma, or GED

Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Minimum rate: $16.00