Night-Shift Data Center Technician (Cloud Infra)

Amazon Inc.; Lithia Springs (GA); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to diagnose hardware and network issues, perform repairs, and support the critical AWS data centers that power global services.

The role involves night shifts, on-call duties, and collaboration with engineers, vendors, and contractors to ensure 24/7 availability. A bachelor’s degree in IT and strong hardware/network skills are preferred.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations and hardware break-fix.
• Troubleshooting network issues and responding to incidents.
• Serving as primary contact for internal and external stakeholders.
• Participating in on-call duties and maintenance/change management.
• Contributing to documentation and onboarding new team members.

Skills

Hardware troubleshooting

Networking (L1/L2)

On-call rotation

Education

Bachelor's degree in IT

Job description

Amazon Data Services, Inc. in Lithia Springs, GA is seeking a Data Center Technician to diagnose hardware and network issues, perform repairs, and support the critical AWS data centers that power global services.

The role involves night shifts, on-call duties, and collaboration with engineers, vendors, and contractors to ensure 24/7 availability. A bachelor’s degree in IT and strong hardware/network skills are preferred.