Night Shift Crew Member — Guest Experience Pro

Ontario Trillium Foundation; Sterling (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ontario Trillium Foundation is seeking a CREW MEMBER - NIGHT SHIFT to deliver great guest experiences on a team-focused night shift. You will communicate professionally with teammates, prioritize guest needs, and help ensure brand standards across service, cleanliness, and safety.

The role emphasizes accurate cash handling, adherence to training, and active participation in maintaining a high-energy dining environment for evening guests.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Communicate with fellow team members respectfully and accountable on shift.
• Prioritize guest satisfaction, respond to guest needs and resolve issues with urgency while upholding brand standards.
• Follow cash handling, cleanliness, food safety, and restaurant safety procedures; support training of team members.

Skills

Fluent English

Money handling

Equipment operation

Tools

Restaurant equipment

Job description

Ontario Trillium Foundation is seeking a CREW MEMBER - NIGHT SHIFT to deliver great guest experiences on a team-focused night shift. You will communicate professionally with teammates, prioritize guest needs, and help ensure brand standards across service, cleanliness, and safety.

The role emphasizes accurate cash handling, adherence to training, and active participation in maintaining a high-energy dining environment for evening guests.