Night Security Specialist — Luxury Hotel Experience

Coury Hospitality; Escondido (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Coury Hospitality is seeking Hotel Security professionals for the Hard Rock Hotel San Diego in the Gaslamp Quarter. You will protect guests, staff, and property, maintaining safety while delivering high-touch hospitality.

The role emphasizes de-escalation, professional presence, and teamwork, patrolling various areas, escorting guests, and coordinating with local law enforcement as needed. Strong English communication and reliability are essential.

Qualifications

• Experience in hotel security is advantageous.
• Strong English communication is essential.
• Ability to handle high-energy, luxury-hotel environments.

Responsibilities

• Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility.
• Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports.
• De-escalate difficult situations with professionalism, confidence, and clear communication.
• Escort disruptive or belligerent guests off property when necessary.
• Maintain and secure assigned keys and access points.
• Partner with local law enforcement when needed.
• Escort team members to and from their vehicles.
• Ensure all housekeeping closets and restricted areas remain locked and secure.
• Assist guests with luggage when needed.
• Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles.
• Deliver gracious, guest-focused service at all times.
• Report maintenance concerns promptly.
• Handle lost and found items according to policy.
• Perform additional tasks as assigned based on business needs.

Skills

Guest safety

De-escalation

Observant

Communication

Job description

Coury Hospitality is seeking Hotel Security professionals for the Hard Rock Hotel San Diego in the Gaslamp Quarter. You will protect guests, staff, and property, maintaining safety while delivering high-touch hospitality.

The role emphasizes de-escalation, professional presence, and teamwork, patrolling various areas, escorting guests, and coordinating with local law enforcement as needed. Strong English communication and reliability are essential.