Luxury Hotel Security: Calm, Confident Protectors

Coury Hospitality; Escondido (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Legendary Brand

Dynamic Environment

Rockstar Culture

Growth Opportunities

Job summary

Coury Hospitality is hiring for a Hotel Security role at the Hard Rock Hotel San Diego in the Gaslamp Quarter. This on-site, full-time, day-shift position keeps guests, staff, and property safe while delivering high-touch hospitality.

You’ll patrol diverse spaces, de-escalate conflicts, and coordinate with law enforcement as needed, ensuring security and guest experience remain top priorities.

Qualifications

• Must have a valid driver's license with a clean driving record.
• Strong English communication skills.
• Ability to de-escalate conflict in tense situations.

Responsibilities

• Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
• Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
• De-escalate difficult situations with professionalism, confidence, and clear communication
• Escort disruptive or belligerent guests off property when necessary
• Maintain and secure assigned keys and access points
• Partner with local law enforcement when needed
• Escort team members to and from their vehicles
• Ensure all housekeeping closets and restricted areas remain locked and secure
• Assist guests with luggage when needed
• Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles
• Deliver gracious, guest-focused service at all times
• Report maintenance concerns promptly
• Handle lost and found items according to policy
• Perform additional tasks as assigned based on business needs

Skills

Driver's license

English communication

De-escalation

Job description

Coury Hospitality is hiring for a Hotel Security role at the Hard Rock Hotel San Diego in the Gaslamp Quarter. This on-site, full-time, day-shift position keeps guests, staff, and property safe while delivering high-touch hospitality.

You’ll patrol diverse spaces, de-escalate conflicts, and coordinate with law enforcement as needed, ensuring security and guest experience remain top priorities.