Security (Swing Shift)

Coury Hospitality; Escondido (CA); On-site; USD 27,552,000 - 35,818,000; Full time

Job summary

Coury Hospitality’s Hard Rock Hotel San Diego is seeking Hotel Security professionals for an on-site full-time swing shift. You are the calm in the chaos, protecting guests, staff and property while delivering high-touch hospitality.

As a member of our Security team, you will patrol premises, de-escalate conflicts, escort disruptive guests, assist with luggage, support valet operations, and report maintenance concerns.

Qualifications

• Must have a valid driver’s license with a clean driving record.
• Excellent English communication and guest service skills.
• Reliable, punctual and able to work a swing shift in a luxury hotel.

Responsibilities

• Patrol hotel grounds, parking areas, hallways, event spaces, and back-of-house areas to maintain safety and visibility.
• Respond promptly to disturbances, safety concerns, noise complaints, and staff/guest reports.
• De-escalate difficult situations with professionalism and clear communication.
• Escort disruptive or belligerent guests off property when necessary.
• Maintain secured keys and access points and partner with local law enforcement when needed.
• Assist guests with luggage and support valet operations in the absence of staff.
• Report maintenance concerns promptly and handle lost and found items as per policy.

Skills

Clear communication

De-escalation

Guest service

Valid driver’s license

Drive stick shift

Punctual attendance

English fluency

Job description

At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.

Join our team of Experience Curators!

Hotel Security | Hard Rock Hotel San Diego

On-Site | Full -Time | Swing Shift

We have an exciting opportunity for Hotel Security professionals at the iconic Hard Rock Hotel San Diego — where music, energy, and luxury meet in the heart of the Gaslamp Quarter.

Center Stage in Downtown San Diego

The Hard Rock Hotel San Diego is electric — from nightlife and concerts to conventions, VIP events, and every unforgettable moment in between. Our Security team is critical to keeping the show running smoothly. You are the calm in the chaos, the reassuring presence in the crowd, and the professional who ensures safety while delivering high-touch hospitality.

As part of our Security team, you'll protect our guests, staff, and property while upholding the legendary Hard Rock experience.

Your Mission

As a member of our Security team, you are confident, observant, and quick on your feet. You know how to step into challenging situations with professionalism and ease — prioritizing safety, service, and de-escalation.

You're not just providing security; you're enhancing the guest experience by ensuring every person on property feels safe, supported, and welcomed.

What You'll Do

Core Responsibilities

• Patrol hotel grounds, parking areas, hallways, restaurants, event spaces, and back-of-house areas to maintain safety and visibility
• Respond promptly to disturbances, safety concerns, noise complaints, and guest or staff reports
• De-escalate difficult situations with professionalism, confidence, and clear communication
• Escort disruptive or belligerent guests off property when necessary
• Maintain and secure assigned keys and access points
• Partner with local law enforcement when needed
• Escort team members to and from their vehicles
• Ensure all housekeeping closets and restricted areas remain locked and secure

Additional Guest-Facing Responsibilities

• Assist guests with luggage when needed
• Support valet operations in the absence of valet staff — including parking, securing, and documenting guest vehicles
• Deliver gracious, guest-focused service at all times
• Report maintenance concerns promptly
• Handle lost and found items according to policy
• Perform additional tasks as assigned based on business needs

You're a Rockstar Fit If You...

• Communicate clearly, calmly, and confidently in stressful or evolving situations
• Know how to de-escalate conflict with professionalism and tact
• Are comfortable approaching and redirecting guests respectfully
• Have a valid driver's license with a clean driving record
• Can drive stick shift and all vehicle types
• Are reliable, punctual, and committed to consistent attendance
• Have strong English communication skills
• Thrive in an energetic, fast-paced luxury hotel environment

Physical Requirements

• Ability to lift or transport at least 50 lbs
• Ability to push/pull up to 250 lbs
• Comfortable with extended periods of standing and moving
• Able to work in various weather conditions
• Willing to perform repetitive physical tasks
• Must wear closed-toe, non-skid shoes as required PPE

Why Join Hard Rock Hotel San Diego?

Legendary Brand: Become part of a globally recognized hospitality icon.

Dynamic Environment: Work where nightlife, luxury, and high-energy events intersect.

Rockstar Culture: Be surrounded by teammates who bring passion and purpose to every shift.

Growth Opportunities: Advance your career with a company that believes in internal development.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.