Night Security Officer — Museum & Public Safety

Walker Art Center; Minneapolis (MN); On-site; USD 26,000 - 37,000; Full time

Job summary

The Walker Art Center is seeking an Overnight Security Officer to join a team of professionals ensuring a safe environment for collections, staff, and visitors. You will patrol galleries, monitor security systems, and respond to emergencies while collaborating with multiple departments to support exhibitions.

Minimum 2+ years’ experience, strong customer service, and the ability to work nights. TSA certification and CPR/First Aid readiness are preferred; MS Office proficiency is desirable.

Qualifications

• 2+ years’ related experience required.
• Professional demeanor and a strong customer service orientation are essential.
• Strong communication skills as well as the ability to work with diverse visitors/groups
• Excellent time management and decision-making skills.
• Ability to present a professional and courteous appearance to visitors and staff; exercise tact and diplomacy at all times and remain calm under pressure.
• Ability to demonstrate flexibility, initiative, strong work ethic, and the highest level of integrity and professionalism
• Ability to work collaboratively and cohesively with other Operations leadership and staff.
• Knowledge of computers, MS Office Suite (Word, Excel), preferred.
• Willing to become and maintain TSA certification
• CPR / First Aid Certified, or willing to obtain and maintain CPR/First Aid Certification

Responsibilities

• Monitor galleries, public spaces, and other areas of the museum to help ensure the safety and security of visitors, staff, the collection, and Walker assets.
• Conduct routine rounds and foot patrols throughout the facility, including accessing rooftop areas, to identify and address security, safety, and building-related concerns.
• Observe visitor and staff activity, promptly reporting and documenting suspicious behavior, safety hazards, security incidents, or damage to artwork.
• Collaborate with Registration, Curatorial, Maintenance, and other departments to understand exhibition-specific security needs and maintain a safe and secure environment.
• Monitor the physical condition of the museum and communicate maintenance, safety, or security concerns to the appropriate staff.
• Operate and monitor security systems, including surveillance cameras, access-control systems, and fire and burglar alarm systems.
• Maintain familiarity with emergency procedures and take an active leadership role during medical emergencies, fires, bomb threats, power failures, and other crisis situations.
• Staff the Control Center as assigned.
• Communicate relevant incidents, concerns, and operational updates across Security shifts.
• Conduct key and access-card audits and accurately document the results.
• Perform other duties as assigned.

Skills

Customer service

Communication

Patrol

MS Office

Tools

MS Office Suite

Job description

The Walker Art Center is seeking an Overnight Security Officer to join a team of professionals ensuring a safe environment for collections, staff, and visitors. You will patrol galleries, monitor security systems, and respond to emergencies while collaborating with multiple departments to support exhibitions.

Minimum 2+ years’ experience, strong customer service, and the ability to work nights. TSA certification and CPR/First Aid readiness are preferred; MS Office proficiency is desirable.