Night Security Officer - Arena & Events

Delta Center; Utah; On-site; USD 20,000 - 28,000; Full time

Job summary

Delta Center is seeking a Building Security Officer to oversee security for Smith Entertainment Group properties in Salt Lake City and Sandy, including the Utah Mammoth Practice Facility and events. The role requires mastering security systems and applying protocols to ensure safe day-to-day operations at night shifts from 8 PM to 4 AM on Wednesdays, Thursdays, and Saturdays.

Responsibilities include patrolling, incident reporting, alarm response, guest interaction, and enforcing safety

Qualifications

• Must be at least 18 years of age.
• Must possess a valid Utah driver’s license.
• Must be able to pass a Motor Vehicle Report (MVR) screening in accordance with company policy and insurance requirements.
• Must be able to pass a drug test.
• Must be able to take objections and respond with a guest service approach first.
• Must be able to follow verbal and written direction.
• Able to work flexible hours (evenings, weekends and holidays).
• Strong verbal and interpersonal skills with the ability to communicate effectively with guests and other employees
• Maintain a professional appearance as set by Smith Entertainment Group Management.

Responsibilities

• Patrol areas at regular intervals to ensure properties are secure and safe.
• Write reports of daily activities and irregularities.
• Answer alarms and investigate disturbances.
• Interact with guests in security locations, access control, crowd control, risk management, alcohol enforcement, and event staff.
• Search bags and individuals as required.
• Monitor and adjust building systems controls (air conditioning, furnace, boiler).
• Answer calls during non-business hours and take messages.
• Assist with parking for players/VIP/employee/guests.
• Assist guests in emergency situations, medical or evacuations.
• Assist guests with special needs.
• Monitor safety and security conditions in the facility.
• Enforce building safety and security rules and policies.
• Complete required training successfully.
• Be proactive and friendly in connecting with guests and employees.
• Ensure guests and employees are aware of facility policies.
• Must be able to drive a company vehicle for exterior patrols and/or other duties.
• Operate with an emphasis on safety for employees, players and guests.
• Protect the reputation of the company.
• Exemplify Delta Center mission and values: transparent, all in, community obsessed, one team, scrappy.

Skills

Customer service

Interpersonal skills

Communication

Flexibility

Professional appearance

Job description

Delta Center is seeking a Building Security Officer to oversee security for Smith Entertainment Group properties in Salt Lake City and Sandy, including the Utah Mammoth Practice Facility and events. The role requires mastering security systems and applying protocols to ensure safe day-to-day operations at night shifts from 8 PM to 4 AM on Wednesdays, Thursdays, and Saturdays.

Responsibilities include patrolling, incident reporting, alarm response, guest interaction, and enforcing safety