Night Security Officer

Pinnacle Property Management Ltd; Stratford (NJ); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

16 days holiday

Pension scheme

Employee assistance

Referral scheme

Team uniform

Training opportunities

Discounts

Job summary

Rendall & Rittner is seeking a Night Security Officer for New Garden Quarter, Stratford. You will be the reassuring presence across the development overnight, overseeing access control, patrolling common areas and responding swiftly to incidents or resident requests.

You'll manage the front desk with a warm, professional approach, keep concise records, and liaise with daytime teams to ensure seamless handovers.

Qualifications

• Night security or concierge experience in residential or hospitality settings.
• Familiarity with CCTV, access control and incident reporting systems.
• Customer-facing role experience requiring discretion.
• Experience with building patrols and health and safety checks.

Responsibilities

• Oversee access control and patrol common areas overnight.
• Manage front desk with a warm, professional approach.
• Keep concise records and handover notes for day teams.
• Respond to alarms and incidents, coordinating with emergency services when required.
• Ensure reception and common areas are secure and guest-ready by morning.

Job description

DEVELOPMENT DETAILS

You’ll be part of a vibrant, modern community of over 470 homes set around beautifully landscaped gardens and green spaces. The environment blends calm, car-free courtyards with active amenities including an on-site gym and nursery, creating a welcoming place for professionals, families and long-term residents. With Stratford and Maryland stations a short walk away, you’ll work at the heart of exceptional transport connections spanning the Elizabeth line, Central and Jubilee lines and the DLR—keeping evenings varied and the night shift engaging.

NIGHT SECURITY OFFICER

• Rendall & Rittner
• £26,000
• New Garden Quarter, Stratford - E15 1GH
• 4 Days on, 4 Days off, 1900 - 0700

DEVELOPMENT DETAILS

You’ll be part of a vibrant, modern community of over 470 homes set around beautifully landscaped gardens and green spaces. The environment blends calm, car-free courtyards with active amenities including an on-site gym and nursery, creating a welcoming place for professionals, families and long-term residents. With Stratford and Maryland stations a short walk away, you’ll work at the heart of exceptional transport connections spanning the Elizabeth line, Central and Jubilee lines and the DLR—keeping evenings varied and the night shift engaging.

ROLE EXPECTATIONS

You will be the reassuring presence across the development overnight, overseeing access control, patrolling common areas and responding swiftly to incidents or resident requests. You’ll manage the front desk with a warm, professional approach, keep concise records, and liaise with daytime teams to ensure seamless handovers.

What Success Looks Like

• Residents consistently feel safe, welcome and well-informed throughout the night.
• All incidents are handled calmly, documented accurately and escalated appropriately.
• Regular patrols are completed on schedule, with risks identified and resolved proactively.
• The reception and common areas are immaculate, secure and guest-ready by morning.
• Clear, timely handovers ensure the day team is fully briefed on overnight activity.
• Access systems, keys and deliveries are managed precisely with zero losses.

How You'll Spend Most Of Your Time

• Conducting scheduled internal and external patrols, addressing any safety concerns.
• Monitoring CCTV and access control systems, and managing keys and contractor access.
• Greeting residents and guests, assisting with queries and supporting concierge tasks.
• Responding to alarms and incidents, coordinating with emergency services when required.
• Maintaining accurate logs, reports and handovers for the daytime management team.
• Checking plant rooms and communal areas to ensure compliance and readiness.

Who This Role Is For

• You bring a calm, confident presence and communicate clearly with diverse residents.
• You take pride in detail, following procedures precisely and documenting thoroughly.
• You're proactive, solutions-focused and comfortable making sound decisions at night.
• You value teamwork and handover excellence, ensuring continuity across shifts.
• You balance warmth and professionalism, representing the development at all times.

Experience That Helps

• Previous night security or concierge experience in residential or hospitality settings.
• Familiarity with CCTV, access control and incident reporting systems.
• Experience in customer-facing roles where service and discretion are key.
• Background in building patrols, health and safety checks or facilities support.
• Confidence handling emergencies and coordinating with external services.

What We Offer

• 16 Days holiday plus bank holidays
• Enrolment into the Rendall & Rittner pension scheme
• Employee assistance programme supporting family, health, money and work
• Employee referral scheme
• Team uniform* subject to development
• Fully funded training and development opportunities
• Access to discounts across travel, retail, fitness and entertainment

About Rendall & Rittner

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

How We Hire

• Initial conversation with our talent team
• Interview focused on your approach to safety, customer service, incident handling and night-shift decision-making

We aim to complete the process within two to three weeks and communicate clearly throughout.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.