Night Security & Guest Safety Patrol (Flexible Schedule)

Marathon Courtyard; Marathon (FL); On-site; USD 32,000 - 36,000; Full time

Job summary

Marathon Courtyard seeks a dependable security professional to safeguard guests and property. You will monitor cameras, patrol the premises, and respond promptly to incidents while maintaining confidentiality of sensitive information.

Ideal candidates have a high school diploma, at least 1 year of public-facing experience, and the ability to communicate clearly with guests and staff. Bilingual English/Spanish is a plus, with flexibility for varied shifts.

Qualifications

• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.
• Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage.

Skills

Guest interaction

Bilingual English/Spanish

Attention to detail

Calm under pressure

Communication skills

Security procedures

Surveillance monitoring

Education

High school diploma or equivalent

College degree or vocational training a plus

Job description

Marathon Courtyard seeks a dependable security professional to safeguard guests and property. You will monitor cameras, patrol the premises, and respond promptly to incidents while maintaining confidentiality of sensitive information.

Ideal candidates have a high school diploma, at least 1 year of public-facing experience, and the ability to communicate clearly with guests and staff. Bilingual English/Spanish is a plus, with flexibility for varied shifts.