Night Security Driver & Customer Care Specialist

Allied Universal; Allentown (Lehigh County); On-site; USD 28,000 - 32,000; Full time

Job summary

Allied Universal is hiring a Security Officer Driver Customer Care in Allentown, PA. The role involves patrolling, monitoring access, and providing high-quality client service at a chemical/petrochemical location, with a valid driver’s license and the ability to lift items over 20 lbs.

Shifts run overnight, and responsibilities include handling alarms, badges, and customer interactions. The position requires a proactive, reliable individual with experience in security, access control, and loss

Qualifications

• Experience with access control systems and badge management.
• Familiar with alarm panel systems and security monitoring.
• Proficient with computers or tablets for data entry, reporting, and communication.
• Strong customer service background and ability to interact positively with clients.

Responsibilities

• Screen personnel, vehicles, and equipment entering HQ gated area to verify credentials.
• Assist with evacuation and personnel accountability during alarms or drills.
• Patrol interior and exterior areas to deter unauthorized activity and maintain safety.
• Monitor client facilities, alarms, and activities; coordinate required responses.
• Provide guidance to authorized personnel on site and manage visitor/badge access.

Skills

Access control experience

Alarm panel experience

Computer/tablet proficiency

Customer service experience

Lift 20+ lbs

Loss prevention

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Driver Customer Care in Allentown, PA. The role involves patrolling, monitoring access, and providing high-quality client service at a chemical/petrochemical location, with a valid driver’s license and the ability to lift items over 20 lbs.

Shifts run overnight, and responsibilities include handling alarms, badges, and customer interactions. The position requires a proactive, reliable individual with experience in security, access control, and loss