Night Room Attendant

Loews Hotels & Co; Miami Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid Sick Days, Vacation, Holidays

Tuition Reimbursement

Pet Insurance

Job summary

Loews Miami Beach Hotel is seeking a meticulous Night Room Attendant to uphold our high standards during evening and overnight hours. You will perform turn-downs, refresh stayover rooms, and respond to late-night requests while protecting guest privacy and safety.

Join a luxury property that values detail, efficiency, and discreet service. The role supports housekeeping operations and collaborates with Front Office and Engineering to deliver an exceptional guest experience.

Qualifications

• Previous housekeeping/room attendant experience preferred; luxury or high-occupancy hotel environment a plus.
• Strong attention to detail, time management, and ability to work independently during overnight hours.
• Knowledge of cleaning procedures, chemical safety, and room inspection standards.
• Basic proficiency with Microsoft Teams/Outlook and housekeeping systems/devices for room status updates.
• Effective communication and guest service skills; multilingual abilities are a plus.

Responsibilities

• Perform turn-down service to brand standards (bed preparation, amenity placement, lighting adjustments, curtain checks).
• Complete stayover refreshes and late check-in cleans; replenish towels, amenities, glassware, and supplies.
• Respond to guest requests (extra pillows, blankets, amenities, cribs/rollaways) quickly and professionally.
• Ensure rooms are secured when occupied or unattended; safeguard guest belongings and privacy.
• Dust, vacuum, and sanitize guest rooms and bathrooms using approved methods and chemicals; follow green/sustainability practices.
• Inspect and clean mirrors, fixtures, vents, and high-touch points; verify proper function of lights, TV, and thermostats.
• Maintain corridor and service area cleanliness; remove trash and room-service items; reset linen closets and carts.
• Follow all safety protocols including chemical labeling (SDS), PPE use, and ergonomic practices; report hazards immediately.
• Adhere to brand standards for room setup, amenities, and inspection checklists; complete room status updates in property systems.
• Report maintenance issues (HVAC, plumbing, electrical, furniture) via work orders and coordinate access with Engineering.
• Stock and organize linen closets and carts at shift start and end; conduct counts and minimize waste/shrink.
• Accurately log completed rooms, special requests, and lost & found items; maintain confidentiality and chain-of-custody.
• Support quick-turn and late departure cleans to meet occupancy needs; communicate status changes to Front Office.

Skills

Housekeeping experience

Attention to detail

Time management

Overnight work

Cleaning procedures

Chemical safety

Room inspection standards

Microsoft Teams

Outlook

Guest service

Multilingual

Integrity

Tools

Microsoft Teams

Outlook

Job description

Night Room Attendant### Night Room AttendantApply: FL - Miami Beach - Loews Miami Beach Hotel: Full time: Posted Today: R0089683Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. **Who We Are**: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. **Growth and belonging start here**; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. **What We Offer**:* Competitive health & wellness benefits, 401(k) & company match* Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement* Training & Development opportunities, career growth* Tuition Reimbursement* Pet Insurance* Complimentary meals in Team Member Café while working* Team Member Hotel Rates, other discounts, perks and more* *Benefits are subject to eligibility and may vary by position* **What We’re Looking For**: A detail-oriented, guest-focused **Night Room Attendant** who ensures our guestrooms and corridors meet Loews’ high standards throughout the evening and overnight hours. You’ll complete turn-down service, respond to late-night service requests, refresh stayover rooms, and support quick-turn cleans—creating a calm, polished environment that helps guests rest easy.**Who You Are**:* **Meticulous & Efficient**: You take pride in spotless rooms, organized spaces, and timely service.* **Quiet Professional**: You work respectfully and discretely during evening/overnight hours to protect guest privacy and rest.* **Service-Oriented**: You anticipate needs and respond promptly to requests with warmth and care.* **Safety & Standards Champion**: You follow procedures, chemical handling guidelines, and brand standards precisely.* **Reliable Team Player**: You communicate clearly and collaborate with Housekeeping, Front Office, and Engineering.* Veterans and military spouses are encouraged to apply.**What You’ll Do**:* Perform turn-down service to brand standards (bed preparation, amenity placement, lighting adjustments, curtain checks).* Complete stayover refreshes and late check-in cleans; replenish towels, amenities, glassware, and supplies.* Respond to guest requests (extra pillows, blankets, amenities, cribs/rollaways) quickly and professionally.* Ensure rooms are secured when occupied or unattended; safeguard guest belongings and privacy.* Dust, vacuum, and sanitize guest rooms and bathrooms using approved methods and chemicals; follow green/sustainability practices.* Inspect and clean mirrors, fixtures, vents, and high-touch points; verify proper function of lights, TV, and thermostats.* Maintain corridor and service area cleanliness; remove trash and room-service items; reset linen closets and carts.* Follow all safety protocols including chemical labeling (SDS), PPE use, and ergonomic practices; report hazards immediately.* Adhere to brand standards for room setup, amenities, and inspection checklists; complete room status updates in property systems.* Report maintenance issues (HVAC, plumbing, electrical, furniture) via work orders and coordinate access with Engineering.* Stock and organize linen closets and carts at shift start and end; conduct counts and minimize waste/shrink.* Accurately log completed rooms, special requests, and lost & found items; maintain confidentiality and chain-of-custody.* Support quick-turn and late departure cleans to meet occupancy needs; communicate status changes to Front Office.**Other Responsibilities:*** Preserve the livelihood and reputation of the property by complying with legal policies and requirements.* Regularly lift 40 pounds; reach, bend, crouch, kneel, push, pull, and walk; stand and move carts for several hours at a time.* Regular attendance in conformance with standards.* May be required to work varying schedules to reflect business needs.* Required to attend all mandatory training sessions and meetings.* Perform other duties as assigned.**Your Qualifications Include**:* Previous housekeeping/room attendant experience preferred; luxury or high-occupancy hotel environment a plus.* Strong attention to detail, time management, and ability to work independently during overnight hours.* Knowledge of cleaning procedures, chemical safety, and room inspection standards.* Basic proficiency with Microsoft Teams/Outlook and housekeeping systems/devices for room status updates.* Effective communication and guest service skills; multilingual abilities are a plus.* High level of integrity, discretion, and reliability.### About UsHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.