Night Road Maintenance Coordinator

J.B. Hunt Transport Services, Inc.; Lowell (AR); Presencial; USD 39.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Parental leave

Paid holidays

Descripción de la vacante

J.B. Hunt Transport, Inc. seeks an entry-level Night Road Maintenance Coordinator to support drivers with vehicle repairs and roadside issues. You will coordinate with vendors, gather repair details, and route calls to the appropriate facilities to maximize equipment uptime.

Responsibilities include following up on repairs, locating nearby vendors, and ensuring cost-effective solutions. Strong communication and basic computer skills are essential in this role.

Formación

• High school diploma or GED with up to 1 year of related experience or training.
• Preferred automotive and/or diesel mechanic knowledge.
• Proficient computer skills, including Microsoft Office (PowerPoint, Excel, Outlook).

Responsabilidades

• Answer calls and route to facilities or approved vendors for repairs.
• Provide follow-up to ensure timely problem resolution.
• Maintain contact with drivers and vendors on status of repairs.
• Locate vendors near breakdowns to minimize cost and wait time.
• Resolve tire and equipment issues related to breakdowns and roadside assistance.

Conocimientos

Customer service

Communication

Time management

Problem solving

Teamwork

Computer skills

Educación

GED or High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

Job Summary:
Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization. Must receive management approval for repair expenditures exceeding $500.00.

Job Description:

Key Responsibilities:

• Assist company drivers or leased owner-operators with vehicle repairs, tires, fuel, advances and repair instructions by promptly answering incoming calls, gathering necessary information and routing them to company facilities or to an approved vendor for equipment repairs
• Provide follow up to ensure problems have been handled in a timely manner
• Maintain contact with the driver and vendors to ensure the repairs will be completed quickly and update Operations personnel as to equipment status
• Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost; must receive management approval for repair expenditures exceeding $500.00
• Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization

Qualifications:

Minimum Qualifications:

High school diploma or GED equivalent with up to 1 year of related experience and/or training OR equivalent combination of education and experience

Preferred Qualifications:

• Automotive and/or diesel mechanic knowledge
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to process information with high levels of accuracy
• Ability to establish and maintain effective relationships with personnel, customers and vendors
• Ability to use time and resources efficiently and effectively
• Ability to work both individually and as a team Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
• Ability to meet or exceed customer needs and expectations to provide excellent service

Shift: 06:00PM - 06:00AM Sun-Wed or Wed-Sat.

(Three 12-hour shifts and one 6-hour shift per week)

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Transportation/Logistics

Job Opening ID:

00649509 Night Road Maintenance Coordinator (Open)

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.