Manager Trainee

J.B. Hunt Transport Services, Inc.; DeSoto (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. is seeking an entry-level Operations/Logistics trainee under general supervision.

You will learn to manage a small driver count, coordinate with drivers and carriers, and ensure safe, on-time freight movement while supporting payroll, budgeting, and reporting tasks. Responsibilities include driver training, carrier setup, and customer-facing service issue resolution, with potential travel and regional relocation depending on account assignments.

Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field, OR HS diploma/GED with 1 year of related experience.
• Willing to travel to account/customer/company locations when applicable.
• Willingness to regionally relocate depending on assignment.

Responsibilities

• Learn to build and maintain professional relationships with drivers and outside carriers to set up new carriers and maximize productivity.
• Fill in for absent personnel and work on projects to optimize fleet operations and profitability.
• Learn to manage driver training and orientation including internal and third-party systems.
• Assist in creating customer-specific reporting and financial analysis for delivery performance.
• Learn to manage yard operations, equipment checks, and basic preventive maintenance coordination.
• Collaborate with drivers, customers, and staff to resolve service issues and route planning.
• Support payroll, budgeting, invoicing, and reporting duties as needed.
• Help maintain safety culture, DOT compliance, and company safety requirements.

Skills

Team leadership

Conflict resolution

Analytical decisions

Adaptability

Client relationships

Education

Bachelor's degree in Business Administration/Logistics/Supply Chain

High School Diploma/GED with 1 year experience

Job description

Job Summary: Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Job Description:

Key Responsibilities:

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
• Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location
• Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports
• Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required)
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call
• Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications:

Minimum Qualifications:

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience
Willing to travel to account, customer, and company event locations when applicable
Ability to work across multiple shifts including nights and/or weekends if needed
Willingness to regionally relocate dependent on account assignment

Preferred Qualifications:

Experience managing a team
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Ability to establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to recognize, anticipate, and resolve organizational, operational, or process problems

This position is not eligible for employment-based sponsorship.

Compensation: Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), two weeks of paid parental leave, and six paid holidays annually.

Education: Bachelors: Transportation Logistics, Bachelors: Business Administration/Management, GED (Required), High School (Required), Bachelors: Supply Chain Management

Work Experience: Customer Service/Account Manager, Management-Entry Level, Transportation/Logistics, Business Administration

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. J.B. Hunt, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.