Night RN House Supervisor - Lead Clinical Ops, Patient Care

Community Health Systems; Laredo (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA

Employee Assistance Program

401(k) with employer match

Life Insurance

Disability coverage

Vacation

Sick leave

Holidays

Personal day

Family medical leave

Tuition reimbursement

Loan forgiveness

Internal promotion opportunities

Job summary

Laredo Medical Center in Laredo, TX seeks an experienced RN House Supervisor Nights to lead patient care operations after-hours. You will coordinate staffing, manage census, and act as the administrative point of contact for staff, patients, and families.

The role requires RN licensure, 1–2 years of leadership experience, and strong collaboration across disciplines to ensure safe, high-quality care. This position supports patient flow and regulatory compliance in a dynamic hospital setting.

Qualifications

• Associate Degree or higher in Nursing required.
• 1-2 years of related experience in the profession required.
• 1-2 years of previous leadership experience preferred.

Responsibilities

• Oversees hospital operations during assigned shifts, ensuring appropriate staffing levels across departments to meet patient care needs.
• Monitors hospital census, coordinates admissions, discharges, and transfers, and ensures optimal bed utilization.
• Acts as the administrative point of contact for staff, patients, and families during non-business hours, addressing inquiries, resolving conflicts, and providing support.
• Responds to emergencies, crises, and critical patient care issues, coordinating resources and personnel to ensure safety and quality care.
• Serves as the incident commander in disaster situations until relieved by a senior leader, ensuring effective communication and resource allocation.
• Supervises nursing staff, providing clinical guidance, oversight, and support to ensure proper delegation and care delivery.
• Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
• Ensures compliance with hospital policies, procedures, and regulatory standards, identifying and addressing deviations.
• Handles patient and family complaints and inquiries with professionalism, empathy, and appropriate resolution strategies.
• Completes and validates the midnight census, ensuring accurate patient counts and bed status are reported.
• Conducts hospital rounds to assess staff and patient needs, ensuring adherence to safety protocols and quality standards.
• Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency.
• Provides administrative decision-making support in the absence of department managers or senior administrators, escalating critical issues to the Administrator on Call (AOC) as needed.
• Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
• Monitors and maintains an adequate supply of resources, ensuring staff have the tools necessary to provide quality care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Leadership

Communication

Organizational skills

Team collaboration

Education

Associate Degree or higher in Nursing

Tools

Google Workspace

Microsoft Office

Healthcare software

Data analysis tools

Job description

Laredo Medical Center in Laredo, TX seeks an experienced RN House Supervisor Nights to lead patient care operations after-hours. You will coordinate staffing, manage census, and act as the administrative point of contact for staff, patients, and families.

The role requires RN licensure, 1–2 years of leadership experience, and strong collaboration across disciplines to ensure safe, high-quality care. This position supports patient flow and regulatory compliance in a dynamic hospital setting.