Night Public Safety Communications Technician

Morgantown Police Department; Morgantown (WV); On-site; USD 22,000 - 31,000; Full time

Job summary

Morgantown Police Department is seeking a Police Communications Technician for a permanent, full-time night shift (11:00 PM – 7:00 AM) on Tuesday/Wednesday with additional shifts as needed. You will respond to public inquiries by phone and in person, transfer calls to MECCA 911 when necessary, monitor security cameras, and process payments after hours for various city departments.

The role requires basic typing, RMS and CAD familiarity, and strong multitasking and communication skills to

Qualifications

• Basic computer skills including data entry and records management.
• Ability to handle high-volume phone calls and inquiries.
• Attention to detail for incident reports and payments processing.

Responsibilities

• Answer and direct incoming calls courteously and promptly.
• Determine priority and transfer calls to MECCA 911 or other departments as needed.
• Handle non-emergency parking and other municipal inquiries.
• Obtain pertinent information and route calls appropriately.
• Receive and complete minor incident reports in the records system.
• Receive payments for bail bonds, boot fees, and fines after hours.
• Maintain lists of towed vehicles and tow releases.
• Monitor police radio and ensure quick officer responses.
• Maintain secure records and protect sensitive information.
• Enter data accurately in RMS and support CAD operations.

Skills

Multitasking

Telephone handling

Typing

Records Management Systems (RMS)

Computer Aided Dispatch (CAD)

Public inquiries handling

Calm under pressure

Security and confidentiality

Education

High school diploma or equivalent

Tools

RMS

CAD

Job description

Morgantown Police Department is seeking a Police Communications Technician for a permanent, full-time night shift (11:00 PM – 7:00 AM) on Tuesday/Wednesday with additional shifts as needed. You will respond to public inquiries by phone and in person, transfer calls to MECCA 911 when necessary, monitor security cameras, and process payments after hours for various city departments.

The role requires basic typing, RMS and CAD familiarity, and strong multitasking and communication skills to