Night Porter

Mitchells & Butlers Leisure Retail Limited; Greenlawn (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hospitality company as a Night Porter, where your enthusiasm and professionalism will enhance guest experiences. Responsibilities include welcoming guests, ensuring safety, and maintaining a clean environment. Enjoy flexible shifts, staff discounts, and a fun team culture that values great service.

Benefits

Flexible shifts

33% discount across all brands

Wagestream financial toolkit

28 days paid holiday

High-street shopping discounts

Team socials

Qualifications

• Passionate about guest care.
• Excellent verbal communication skills.
• Great eye for detail.

Responsibilities

• First point of contact for guests at check-in.
• Ensure safety and security of guests and property.
• Assist with cleaning and setting up breakfast.

Skills

Guest care

Professionalism

Communication

Attention to detail

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

Everything we do as a business is built on the enthusiasm and professionalism of our team members. If you have a passion for delivering a great guest experience and creating a safe, comfortable, and welcoming environment, then this is the job for you.

WHAT YOU'LL DO IN THIS ROLE:

• Be the first point of contact when checking in late arrivals and walk-ins
• Ensure a warm, friendly, and genuine welcome
• The role is varied and may include: cleaning tasks within the front of house, external and breakfast areas, setting up meeting rooms and breakfast for the next day
• Ensure guest and business safety and security at all times
• In the event of a fire, evacuate all guests and team members safely and quickly
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay

WHAT WE LOOK FOR IN OUR NIGHT PORTERS:

• Passionate about guest care
• A can-do attitude
• Professionalism under pressure
• Great eye for detail
• Enjoys and wants to be an active member of a team
• Excellent verbal communication skills
• An understanding of what excellent guest service looks like

WHAT'S IN IT FOR ME?

• Flexible shifts to fit around your other commitments
• Enjoy a 33% discount across all our brands, including dining out at Miller & Carter, Toby Carvery, and All Bar One
• Wagestream – a financial toolkit to help manage your finances and access earned pay when needed
• Fun, laughs, and lifelong friends!
• Team socials – work hard, play hard!
• Additional benefits include a pension, 28 days paid holiday, high-street shopping discounts, free shares, and a free employee helpline for support.