Night-Owl Cookie Crew Member

Insomnia Cookies; Boston (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift Le

Job summary

Insomnia Cookies is hiring a Cookie Crew Member who blends baking, hospitality, and fast-paced service. Welcome guests, bake and package warm cookies and treats to high quality standards, and accurately prepare in-store, pickup, delivery, and online orders.

Join a team that operates late into the night, values friendly interactions, and delivers memorable guest experiences. This role offers competitive hourly pay, flexible scheduling, early wage access, and growth opportunities within bakery

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies or helping a teammate.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Teamwork

Job description

Insomnia Cookies is hiring a Cookie Crew Member who blends baking, hospitality, and fast-paced service. Welcome guests, bake and package warm cookies and treats to high quality standards, and accurately prepare in-store, pickup, delivery, and online orders.

Join a team that operates late into the night, values friendly interactions, and delivers memorable guest experiences. This role offers competitive hourly pay, flexible scheduling, early wage access, and growth opportunities within bakery