Night Operations Manager

ZipRecruiter; Wichita (KS); On-site; USD 40,000 - 55,000; Full time

Job summary

A dynamic facilities solutions company is seeking a Night Operations Coordinator in Wichita. This role involves overseeing nightly operations, coordinating independent contractors, and ensuring exceptional service delivery. The ideal candidate will possess strong organizational skills and effective communication abilities to maintain high operational standards.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off (PTO)

401(k) plan

Qualifications

• Minimum of two years experience in operations coordination or related field.
• Strong organizational skills with the ability to prioritize tasks effectively.

Responsibilities

• Oversee nightly operations ensuring service delivery and efficiency.
• Coordinate tasks for independent contractors and conduct quality inspections.
• Handle customer inquiries and provide detailed reports on operations.

Skills

Organizational Skills

Communication

Problem-Solving

Education

High school diploma or equivalent

Further education in management or facilities operations

Tools

MS Office

Job description

Job DescriptionJob Description

City Wide Facility Solutions is seeking a Night Operations Coordinator to join our dynamic team! The Night Operations Coordinator will oversee the nightly operations, ensuring exceptional service delivery and operational efficiency across all assigned accounts. This role involves coordinating tasks for independent contractors, performing quality assurance checks, and addressing any operational issues that arise during the night shift. The ideal candidate will work collaboratively with team members and communicate effectively with clients to uphold the highest standards of service.

• Monitor and coordinate the workload of independent contractors, ensuring adherence to client specifications.
• Conduct quality inspections of the work performed, addressing any deficiencies promptly and effectively.
• Maintain open lines of communication with Facility Solutions Managers regarding ongoing issues or areas for improvement.
• Implement City Wide’s operational procedures and ensure compliance with safety and cleaning protocols.
• Handle customer inquiries, concerns, and requests in a prompt and professional manner.
• Assist in training and guiding new contractors in operational standards.
• Provide detailed reports and documentation on night operations and any incidents that occur.
• Other duties as assigned to enhance the operational effectiveness of the team.

Requirements

• High school diploma or equivalent required; further education in management or facilities operations .
• Minimum of two years experience in operations coordination or related field.
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent verbal and written communication skills to interact effectively with clients and team members.
• Demonstrated problem-solving skills and a customer-centric mindset.
• Proficiency in MS Office and general computer skills required.

Working Conditions

The physical demands required for this position may include, but are not limited to, standing, bending, and lifting items weighing up to 50 pounds. While performing the duties of this job, the employee may be exposed to various working conditions typical in facilities such as cleaning chemicals and equipment. The company has reviewed this job description to ensure that essential functions and basic duties have been included and reserves the right to modify the responsibilities as needed to fulfill the needs of the operation.

Benefits

· Medical, Dental, Vision, and Life Insurance

· Paid Time Off (PTO), vacation, and sick leave after 60 days of employment

· 401(k) plan after one year of employment

The company has carefully reviewed this job description to ensure that it includes the role's essential functions and fundamental responsibilities. It is designed to clearly outline the position’s expectations and the competencies required for successful performance. However, this document should not be considered an exhaustive list of all duties, responsibilities, skills, or qualifications. Additional functions or requirements may be assigned by management as necessary. This job description does not constitute a contract of employment, and the company reserves the right to modify or amend this description and assign additional tasks at its discretion and as business needs evolve.