Night Manager

City Wide Facility Solutions Boston; Marlborough (MA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA & HRA

401(k) with company match

Paid holidays

Job summary

City Wide Facility Solutions – Boston is seeking a Night Manager to oversee nightly facility services, ensuring adherence to the client’s scope and maintaining relationships with independent contractors within the City Wide network.

The role requires strong communication, organization, and attention to detail to manage contractors and maintain service standards across facilities in Central and Eastern Massachusetts.

Qualifications

• Nightly on-site client visits and contract compliance.
• Coordinate onboarding and contact for independent contractors.
• Build strong relationships with contractors and vendors.

Responsibilities

• Perform nightly on-site client visits.
• Manage operational protocols for contract compliance.
• Assist with New Client onboarding as the main contact for independent contractors.
• Build and maintain relationships with independent contractors.

Skills

Night on-site management

Client relationship management

Contract compliance

Independent contractor coordination

Job description

City Wide Facility Solutions – Bostonspecializes in managed facility services for commercial properties across Central and Eastern Massachusetts. We connect our clients with qualified vendors and serve as a single point of contact for all service management needs.

Night Managerposition helps with the management of our facilities services, ensuring compliance with the Client’s agreed upon scope of services. They also serve as a focal point for maintaining our relationship with the Independent Contractors and Vendors within the City Wide of Boston network.

Why Work with City Wide?

• Comprehensive benefits including medical, dental, vision, life insurance, FSA & HRA
• 401(k) with company match
• Generous time off: 9 paid holidays, PTO, Volunteer Time Off
• Ongoing professional development, including reimbursement for training and education
• Career advancement opportunities in a growing company

What You'll Do:

• Perform nightly on-site Client visits
• Manage to City Wide of Boston operational protocols for contract compliance
• Assist with New Client onboarding acting as the key contact for our independent contractors.
• Build and maintain relationships with new and current independent contractors.

What We’re Looking For:

• Strong communication and interpersonal skills
• Strong organizational skills to prioritize duties and responsibilities under a deadline
• The ability to work alongside a variety of individuals and perspectives
• Strong attention to detail
• The ability to receive and give constructive feedback
• A professional work ethic and demeanor
• Strong written and verbal English skills