Night Lab Technical Services Coordinator

Hennepin County Medical Center; Minneapolis (MN); On-site; USD 39,041 - 47,513; Full time

Benefits offered by this job

Comprehensive benefits program

Tuition reimbursement

Competitive pay rate

Job summary

A healthcare organization is seeking a Lab Technical Services Coordinator for night shifts including every other weekend. This role supports laboratory teams and ensures excellent customer service while coordinating critical laboratory operations. Candidates should have an associate's degree or equivalent experience, with preferred experience in laboratory work and customer service. Offering a competitive pay rate and extensive benefits, this position is pivotal in providing quality care within the community.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• One year of experience in the laboratory is preferred.
• One year of customer service experience is preferred.

Responsibilities

• Answer incoming phone calls and respond to customer needs.
• Call and document all critical values to the provider.
• Utilize electronic health records to complete test requests.

Skills

Customer Service skills

Basic Microsoft Office Suite knowledge

Education

Associate's degree in arts or science

Job description

A healthcare organization is seeking a Lab Technical Services Coordinator for night shifts including every other weekend. This role supports laboratory teams and ensures excellent customer service while coordinating critical laboratory operations. Candidates should have an associate's degree or equivalent experience, with preferred experience in laboratory work and customer service. Offering a competitive pay rate and extensive benefits, this position is pivotal in providing quality care within the community.