Night Janitorial Operations Lead

ABM; City of Rochester (NY); On-site; USD 33,000 - 44,000; Full time

Job summary

ABM is seeking a Night Janitorial Manager to own contracted janitorial services for a building/campus in Rochester, NY. You will lead operations and administration, manage costs, and drive client satisfaction by maintaining strong relationships and ensuring service quality 24x7.

The ideal candidate has 3-5 years of management experience in facility services, knowledge of OSHA standards, and proficiency with MS Office.

Qualifications

• Bachelor’s degree or equivalent military experience.
• 3–5 years of management experience.
• Experience in facility services or building management is desired.
• Must have working knowledge of OSHA safety standards and regulations.
• Must maintain a valid State issued driver’s license.
• Experience in warehouse, distribution center or manufacturing environment is a plus.
• Excellent organizational skills and attention to detail.
• Ability to adjust work schedule as needed to support the operation.
• Solid business acumen and basic accounting principles.
• Proficient in Microsoft Office.
• Able to stand up to 10 hours per day.

Responsibilities

• Establishes and maintains strong client relationships
• Serves as the main point of contact for multiple client departments and attends client meetings
• Provide leadership and support across a 24x7 work setting
• Promotes a strong safety culture and safe work environment
• Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
• Performs daily quality control inspections to ensure quality standards are met or exceeded
• Performs time studies to optimize operational tasks, schedules and staff allocation
• Looks for opportunities to increase revenue by providing additional or periodic services to the client
• Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
• Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
• Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
• Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
• Partner with Human Resources for employee issues as well as interviewing, hiring and onboarding of new employees
• Responsible to train and develop new and existing employees to defined quality standards
• Gather required data and performance metrics for daily, weekly or monthly reports.
• Complies with client and internal ABM processes and policies
• Perform other duties as assigned

Skills

Leadership

Communication

Safety standards

Budgeting

Microsoft Office

Education

Bachelor’s degree or equivalent military experience

Tools

MS Office

Job description

ABM is seeking a Night Janitorial Manager to own contracted janitorial services for a building/campus in Rochester, NY. You will lead operations and administration, manage costs, and drive client satisfaction by maintaining strong relationships and ensuring service quality 24x7.

The ideal candidate has 3-5 years of management experience in facility services, knowledge of OSHA standards, and proficiency with MS Office.