Night Guest Laundry Attend-PT-102020

Extended Stay America; Anaheim (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Night Guest Laundry Attendant, where your commitment to guest satisfaction will shine. This role involves assisting guests overnight, managing laundry tasks, and ensuring a clean and safe environment. With a typical shift from 11:00 PM to 7:00 AM, you'll play a crucial part in creating a welcoming experience for all guests. The company offers competitive wages, weekly pay, and a supportive work atmosphere. If you're dedicated to providing excellent service and maintaining high standards, this opportunity is perfect for you.

Benefits

Weekly Pay

Competitive Wages

Great Working Environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Qualifications

• Strong commitment to guest satisfaction and safety.
• Ability to manage laundry and cleaning tasks efficiently.

Responsibilities

• Assist guests with check-in and check-out processes.
• Process laundry and maintain cleanliness throughout the hotel.
• Conduct property inspections and report issues.

Skills

Customer Service

Laundry Processing

Cash Handling

Safety and Security Compliance

Education

High School Diploma or Equivalent

Job description

The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.

Watch A Day in the Life video for Night Guest Laundry Attendant

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MAJOR / KEY JOB DUTIES

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
• Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
• Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
• Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
• Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
• Sets up and maintains the grab and go breakfast in accordance with brand standards.
• Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
• Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.

OTHER DUTIES

• Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• And any other duties as requested by the management team.

The typical shift for this position is 11:00pm to 7:00am

BENEFITS

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges

Pay range information for the position you are applying for is below.

Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Pay ranges for the following states only

California: $16.50 - $23.00

New Jersey: $16.00 - $23.22

Washington: $16.66 - $21.10

Whitestone, NY: $19.17 - $20.52

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.