Night Grocery Lead: Customer Experience & Freshness

Kroger; Delhi Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Ohio is seeking a friendly and reliable team member to deliver exceptional customer service in our grocery department. You will assist customers, answer questions about products, and help maintain a clean, safe shopping environment.

Responsibilities include stocking, labeling, and ensuring product freshness, processing customer purchases, and upholding our safety and food-handling standards while supporting the department manager to achieve sales goals.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates
• Create an environment where customers feel welcome and appreciated by answering questions
• Gain knowledge of products and respond to questions with suggestions
• Recommend grocery items to meet customers' needs and inform about specials
• Check product quality and review sell-by dates
• Label, stock and inventory department merchandise; provide fresh products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs and notify unsafe conditions
• Practice preventive maintenance and notify management of repairs
• Notify management of accidents
• Report safety risks and illegal activity
• Must be able to perform essential job functions with or without reasonable accommodation

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Ohio is seeking a friendly and reliable team member to deliver exceptional customer service in our grocery department. You will assist customers, answer questions about products, and help maintain a clean, safe shopping environment.

Responsibilities include stocking, labeling, and ensuring product freshness, processing customer purchases, and upholding our safety and food-handling standards while supporting the department manager to achieve sales goals.