Night Grocery: Customer Experience Lead

Kroger; Hebron (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Hebron, OH is hiring to create outstanding customer experiences through friendly service in a safe, clean store. You will assist the department manager in reaching sales goals and monitor quality standards for the department.

Join a team that emphasizes respect, honesty, integrity, diversity, inclusion and safety, and help customers with product questions, stock shelves, and maintain fresh, properly stored items daily.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Recommend grocery items to customers and inform about specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude; stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.

Skills

Customer service

Communication skills

Stress management

Teamwork

Job description

Kroger in Hebron, OH is hiring to create outstanding customer experiences through friendly service in a safe, clean store. You will assist the department manager in reaching sales goals and monitor quality standards for the department.

Join a team that emphasizes respect, honesty, integrity, diversity, inclusion and safety, and help customers with product questions, stock shelves, and maintain fresh, properly stored items daily.