Night Grocery Customer Care Associate

The Kroger Co.; Martinsville (VA); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

The Kroger Co. in Martinsville, VA is seeking a team member to create an outstanding customer experience and maintain a safe, clean store environment.

You will assist the department manager in reaching sales goals while upholding quality assurance standards and the Customer 1st strategy. Responsibilities include helping customers, answering questions about products, and ensuring compliance with safety and food handling guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.

Responsabilités

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions and helping with product recommendations.
• Gain and maintain knowledge of products and respond to questions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products to customers.

Connaissances

Customer service

Communication

Problem solving

Description du poste

The Kroger Co. in Martinsville, VA is seeking a team member to create an outstanding customer experience and maintain a safe, clean store environment.

You will assist the department manager in reaching sales goals while upholding quality assurance standards and the Customer 1st strategy. Responsibilities include helping customers, answering questions about products, and ensuring compliance with safety and food handling guidelines.