Night Front-of-House Guest Service Pro

Wingstop; Chanticleer (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

Wingstop is seeking a Guest Service Expert to be the face and voice of the brand, greeting guests, taking orders, answering questions, and ensuring a positive flavor experience. You will work at the front of the house, handling transactions and contributing to a fast-paced, friendly atmosphere.

Responsibilities include greeting customers, processing orders, and upselling items while maintaining cleanliness and safety standards.

Qualifications

• Experience in cashiering or customer service is a plus.
• Strong communication and people skills are essential.
• Ability to handle busy environment with a positive attitude.

Responsibilities

• Greet and welcome customers in person and on the phone.
• Take and process orders while upselling menu items.
• Handle cash, credit card, and gift card transactions.
• Answer customer questions and provide menu recommendations.
• Ensure orders are accurate and delivered in a timely manner.
• Maintain front-of-house cleanliness and follow safety guidelines.

Skills

POS familiarity

Cash handling

Interpersonal skills

Professional conduct

Accountability

Tools

POS system

Job description

Wingstop is seeking a Guest Service Expert to be the face and voice of the brand, greeting guests, taking orders, answering questions, and ensuring a positive flavor experience. You will work at the front of the house, handling transactions and contributing to a fast-paced, friendly atmosphere.

Responsibilities include greeting customers, processing orders, and upselling items while maintaining cleanliness and safety standards.