Night Front Desk & Audit Specialist

Pier House; Hauppauge, Northern (NY, KY); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Pier House on Long Island seeks a diligent front desk and audit associate to perform daily audit functions for the hotel's front office and outlets.

You will review room and tax postings, ensure accuracy, and complete backups of the front office system while maintaining guest-facing service with warmth and professionalism. Some nights, weekends, and holidays may be required; full-time, on-site role in Hauppauge, NY.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• High work ethic and self-initiative.
• May be required to work varying schedules to include nights, weekends, and holidays.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, correcting errors; ensure all house charges are posted accurately and promptly.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, and providing prompt, warm, courteous service.

Skills

Attention to detail

Work ethic

Team player

Flexibility

Job description

Pier House on Long Island seeks a diligent front desk and audit associate to perform daily audit functions for the hotel's front office and outlets.

You will review room and tax postings, ensure accuracy, and complete backups of the front office system while maintaining guest-facing service with warmth and professionalism. Some nights, weekends, and holidays may be required; full-time, on-site role in Hauppauge, NY.