Night Front Desk Associate — Nonprofit Senior Living

Goodwin Living; Virginia; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

ESL Tutoring

Referral program – up to $3,000

Free meals and access to fitness and a

Job summary

Goodwin Living in Alexandria, Virginia, is seeking a Receptionist to support residents, visitors and staff with sign-in procedures, monitoring entry cameras, and routing calls. The role includes scheduling, billing, delivering packages and handling payments for residents.

The position pays $20.00/hr for 11pm-7am shifts on Fridays and Saturdays, with PRN benefits and a strong emphasis on security and guest services.

Qualifications

• High school diploma or equivalent required.
• Two years experience in public relations, customer service, or related area preferred.
• Excellent verbal communication skills required; fluent English.
• Must have basic word processing computer skills.

Responsibilities

• Operates telephone console by routing, recording and delivering messages, and providing coverage to other departments as requested.
• Reports emergency calls immediately and forwards maintenance requests promptly.
• Runs daily reports of resident motion sensor check-ins and reports alarms to nursing stations.
• Assists with incident reports and other records and reports.
• Prints room bookings schedule via Worxhub activity schedule daily.
• Inputs transportation requests into Worxhub and coordinates cab/van services for residents.
• Oversees and distributes keys while ensuring security guidelines are maintained.
• Distributes bills to residents and collects payments for guestrooms, meals, and other charges.

Skills

Verbal communication

Customer service

Computer skills

Tactful with others

Education

High school diploma or equivalent

Job description

Goodwin Living in Alexandria, Virginia, is seeking a Receptionist to support residents, visitors and staff with sign-in procedures, monitoring entry cameras, and routing calls. The role includes scheduling, billing, delivering packages and handling payments for residents.

The position pays $20.00/hr for 11pm-7am shifts on Fridays and Saturdays, with PRN benefits and a strong emphasis on security and guest services.