Night Front Desk Associate – Guest Services & Upsell

Somerset Center Hotel; Somerset (KY); On-site; USD 28,000 - 34,000; Full time

Job summary

A local hotel in Somerset, KY is seeking a qualified physical front desk associate. This role requires strong interpersonal and administrative skills, flexibility for various shifts including overnight. Responsibilities include performing night audits, registering guests, accommodating requests, promoting services, handling cash, and maintaining a clean front desk. A successful history in hospitality and professional references are needed. Join a dedicated team in an engaging work environment.

Qualifications

• Professional references required for employment.
• History as a front desk associate or related hospitality experience is mandatory.
• Flexible work schedule is essential.

Responsibilities

• Work overnight shifts as needed for night audit.
• Perform daily night audit tasks to close operations.
• Register guests and manage their room assignments.
• Accommodate guest requests and communicate with staff.
• Promote hotel services and upsell guest rooms.
• Handle cash payments accurately.
• Maintain a tidy and organized front desk.

Skills

Interpersonal skills

Administrative skills

Decision making

Cash handling

Job description

A local hotel in Somerset, KY is seeking a qualified physical front desk associate. This role requires strong interpersonal and administrative skills, flexibility for various shifts including overnight. Responsibilities include performing night audits, registering guests, accommodating requests, promoting services, handling cash, and maintaining a clean front desk. A successful history in hospitality and professional references are needed. Join a dedicated team in an engaging work environment.