Night Food Service Specialist - Customer-Focused & Efficient

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to keep a well-stocked, clean department and provide outstanding customer service. You will prepare, package, and merchandise fresh products daily while maintaining food safety standards and department procedures.

Responsibilities include handling customer orders, assisting selections, and applying basic product knowledge to drive sales. You’ll work across Bakery, Deli, and Prepared Foods teams as needed.

Qualifications

• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills
• Ability to work in a fast-paced environment

Responsibilities

• Customer Service: Provides superior customer service; Takes orders from customers by telephone or in person; Answers customer questions regarding products; assists them with selections
• Food Service / Production: Prepares, packages, and merchandises fresh product effectively; Slices, packages, labels, rotates, and culls products for poor quality; Assists in technical areas as needed
• Sales: Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
• Food Safety: Cleans and sanitizes display cases; Operates / maintains equipment properly; Complies with H-E-B food safety and sanitation standards; Complies with department / Store operating procedures
• Additional Department-Specific Responsibilities: Bakery, Deli, Prepared Foods tasks including production records, inventory, and sanitation

Job description

H-E-B is seeking a Food Service Representative to keep a well-stocked, clean department and provide outstanding customer service. You will prepare, package, and merchandise fresh products daily while maintaining food safety standards and department procedures.

Responsibilities include handling customer orders, assisting selections, and applying basic product knowledge to drive sales. You’ll work across Bakery, Deli, and Prepared Foods teams as needed.