Night Flight Operations Coordinator (3rd Shift)

Freightrunners; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Paid holidays and PTO

Job summary

Freight Runners Express in Milwaukee seeks a highly organized Flight Coordinator to support 24/7 air cargo and charter operations. This is a 3rd-shift role with a consistent overnight schedule.

You will ensure flights are scheduled efficiently, keep customers informed, and act as the central hub for coordinating pilots, customers, maintenance, and internal teams. You will monitor multiple channels, address delays, and drive timely updates and high-quality service throughout the flight process.

Qualifications

• Experience in customer service in fast-paced environments.
• Experience in trucking/logistics coordination or airline/airport operations.
• Experience in dispatch or scheduling roles preferred.

Responsibilities

• Coordinate and schedule flights based on customer needs, aircraft availability, and crew schedules.
• Act as the primary point of contact between pilots, customers, maintenance teams, and internal departments.
• Monitor multiple communication channels and prioritize tasks in real time.
• Track flight activity and proactively address delays or operational challenges.
• Provide timely updates and high-quality service to customers throughout the flight process.
• Identify opportunities to enhance service including schedule adjustments or additional flight needs.
• Ensure all trip details are accurate, documented, and communicated clearly.
• Maintain detailed records of flight schedules and updates.
• Collaborate with internal teams to resolve issues quickly and keep operations running efficiently.

Skills

Strong organizational skills

Time-management

Communication skills

Problem-solving

Customer-service oriented

Scheduling/dispatching experience

Job description

Freight Runners Express in Milwaukee seeks a highly organized Flight Coordinator to support 24/7 air cargo and charter operations. This is a 3rd-shift role with a consistent overnight schedule.

You will ensure flights are scheduled efficiently, keep customers informed, and act as the central hub for coordinating pilots, customers, maintenance, and internal teams. You will monitor multiple channels, address delays, and drive timely updates and high-quality service throughout the flight process.