Night Dispatcher - 12hr Rotational Shift

KAG SERVICES INC; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

KAG SERVICES INC in Phoenix, AZ is seeking a logistics dispatcher to streamline freight transportation operations. You will partner with dispatchers and fleet managers to plan shipping, maximize loads, and improve on-time deliveries.

The role requires a high school diploma, familiarity with Microsoft tools and logistics software, and the ability to work under pressure. You will coordinate up to 75 drivers and communicate across teams to drive efficiency.

Qualifications

• High School diploma or equivalent; degree preferred.
• Experience in logistics dispatch/scheduling preferred.
• Proficient with Microsoft and logistics software.
• Ability to work under pressure and use independent judgment.

Responsibilities

• Plan and carry out shipping operations with dispatchers and fleet managers.
• Develop daily operating plan focused on KPIs.
• Evaluate and update plans for payload, on-time deliveries, loaded mile percentage.
• Collaborate daily with Scheduling Team Leaders on growth opportunities for KAG assets.
• Adjust operating plans to maximize growth, efficiency and safety.
• Coordinate maintenance with Terminal Managers and Lead Technicians.
• Communicate with customers, drivers, dispatchers, and other departments for smooth operations.
• Manage day-to-day operations of up to 75 drivers.

Skills

Logistics dispatch

Scheduling

Communication

Teamwork

Microsoft Office

Education

High School Diploma

Tools

Logistics software

Job description

Shift: 6:00 PM - 6:00 AM Rotational Schedule (Thursday - Saturday / every other Wednesday OR Sunday - Tuesday / every other Wednesday)Position SummaryThis position is responsible for the streamlining of all aspects of the freight transportation process. Focus is on reducing shipping time, expediting routes, and maximizing loads for all types of cargo transport. The position will manage the overall planning and coordination of transportation services for the company, using professional judgment and discretion so as to maximize the efficiency and productivity of the operation.Essential FunctionsPartner with dispatchers and fleet managers to plan and carry out shipping operationsDevelop daily operating plan with emphasis on achieving established department KPI’sEvaluate current operating plan and create future plans with focus on payload, on-time deliveries, and loaded mile percentageEngage and collaborate daily with Scheduling Team Leader(s) on opportunities of growth and improvement for KAG assets.Assess and adjust current and future operating plans to maximize growth, efficiency and safetySolicit new and existing customers for freight opportunities.Update known sourcing as changes occur and revise daily operating plan as necessary to ensure operational efficiencyMaintain a positive work atmosphere by acting and communicating in a manner which facilitates the overall efficiency and success of business operations in order to meet company demands and expectations.Communicate effectively with customers, drivers, dispatchers, and other departments to ensure a smooth and efficient operationManage day-to-day operations of up to 75 driversCoordinate maintenance issues/needs with Terminal Managers and Lead TechniciansQualificationsHigh School diploma or equivalent business experience; degree preferredPrevious logistics dispatch/scheduling experience preferredKnowledge and familiarity with Microsoft and logistics application softwareAbility to solve problems and work in high pressure situations, using independent judgement and discretionAbility to work well in teams with staff and contractors from all departmentsExcellent written and oral communicationExcellent personal skills and positive attitudeAbility to work in high-demand environment; adaptability to changeNote: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.Provide constructive guidance to other employees and representatives of third parties.Contribute to providing the highest quality of products and services to customers.