Night Dispatch Specialist – VIP Transportation Concierge

Overland Transportation Services, LLC; Kansas City (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid PTO

Competitive compensation

Job summary

Prestige Transportation & Overland Chauffeured Services seeks an overnight dispatcher to monitor the nightly schedule for chauffeured services, coordinate with drivers, and handle reservations and client inquiries in Kansas City.

You will respond to emails, provide quotes, and ensure on-time arrivals for events and airport transfers while maintaining confidentiality and professionalism across high-profile clients.

Qualifications

• 2-5 years’ experience in a dispatching role.
• Professional phone experience with good listening skills.
• Reservation systems experience.
• Excellent verbal and written skills.
• Time management and multitasking abilities.
• Positive attitude and team player.
• Ability to pass drug, alcohol, and background checks.
• Provide references.

Responsibilities

• Monitor the nightly dispatch grid and trip progress for overnight chauffeuring teams.
• Handle reservations and provide quotes during overnight hours; learn systems quickly.
• Respond to emails and inquiries with professional grammar; produce nightly dispatch reports.
• Oversee client needs for airport transfers, weddings, conferences, and events across markets.
• Support reservations team during overnight shifts and train as needed.

Skills

Dispatching

Phone experience

Multitasking

Attention to detail

Time management

Problem solving

Team player

References

Customer service

Tools

Reservation systems

Job description

Prestige Transportation & Overland Chauffeured Services seeks an overnight dispatcher to monitor the nightly schedule for chauffeured services, coordinate with drivers, and handle reservations and client inquiries in Kansas City.

You will respond to emails, provide quotes, and ensure on-time arrivals for events and airport transfers while maintaining confidentiality and professionalism across high-profile clients.