Night Crew Team Lead - Merchandising & Guest Service

Coulter Services; Carmel (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Coulter Services in Carmel, IN seeks a Senior Night Crew Team Leader to supervise the overnight team and ensure a smooth morning reset. You’ll coach associates, manage priorities, and keep shelves stocked, clean, and guest-ready.

This role emphasizes inventory accuracy, signage standards, and delivering a friendly guest experience in a fast-paced retail environment, with a focus on leadership development and achieving sales and shrink goals.

Qualifications

• Proven leadership ability and team-oriented mindset.
• Strong attention to detail for merchandising, signage, and inventory.
• Customer-service focus and guest-first culture representation.
• Ability to manage priorities in a fast-paced retail setting.
• Coaching and training skills to develop associates.

Responsibilities

• Supervise and support night crew associates.
• Coordinate stocking, facing, and rotation of premium products.
• Ensure the store is clean, safe, and guest-ready each morning.
• Maintain inventory accuracy and merchandising/signage standards.
• Model excellent customer service while working in a fast-paced, hospitality-driven environment.
• Train and coach team members; help develop leadership skills.
• Support sales and shrink goals.

Skills

Leadership

Detail orientation

Customer service

Prioritization

Coaching & training

Job description

Coulter Services in Carmel, IN seeks a Senior Night Crew Team Leader to supervise the overnight team and ensure a smooth morning reset. You’ll coach associates, manage priorities, and keep shelves stocked, clean, and guest-ready.

This role emphasizes inventory accuracy, signage standards, and delivering a friendly guest experience in a fast-paced retail environment, with a focus on leadership development and achieving sales and shrink goals.