Night Crew Lead

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Job summary

Giant Eagle, Inc. is seeking a GetGo Night Crew Lead to ensure excellent service and training for team members while maintaining safety and efficiency in food services. The ideal candidate will possess supervisory experience and a commitment to fostering a friendly environment, catering to both customers and staff.

Qualifications

• 1 to 3 years of experience required.
• Supervisory experience preferred.
• Food safety certification desirable.

Responsibilities

• Maintain safety as a priority for team members and customers.
• Train new team members and ensure compliance with food handling.
• Monitor competitor pricing and correct equipment issues.

Skills

Customer Service

Team Leadership

Food Safety

Education

High school diploma or equivalent

Job description

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As a GetGo Night Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant shopping, purchasing and food services. Experience Required: 1 to 3 years. Experience Desired: Supervisory Experience, Customer Service/Retail Experience. Education Desired: High school diploma or equivalent. Certification or Licensing Preferred: Food Safety. Lifting Requirement: Up to 50 pounds. Age Requirement: At least 18 years of age. Job Responsibilities: Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products. Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders. Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers. Oversee new Team Member training and ensure that all Team Members are working in the most efficient and effective way. Getting our customers in, out, and on their way is our top priority! Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well. Ensure all Team Members maintain proper food-handling certifications. Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive. Rapidly correct any equipment issues. Focus on flexibility, being ready to lead the team at the registers at one moment, and then step in as a GoGetter at the next. Perform duties as GoGetter, Kitchen GoGetter and/or WetGoGetter as needed. Assist Store Leader with scheduling, adjustments, merchandising, and promotional activities. Be the face of the store at our registers, ringing customers quickly and with a smile, and coaching your team to do the same. Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail Groceries

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