Night Concierge Security Officer – Guest Services

Harvard Protection Services; Jersey City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services in Jersey City is seeking a Concierge Security professional to greet visitors, manage access, assist tenants and guests, and serve as the first point of contact for the property while maintaining a safe, welcoming environment.

The ideal candidate will uphold high standards of professionalism, appearance, and conduct, possess required security officer licenses, and deliver superior customer service. This role offers competitive hourly pay and benefits.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Interpersonal communication

Professional appearance

Customer service

Education

High School Diploma or GED

Security guard license or ability to obtain

Job description

Harvard Protection Services in Jersey City is seeking a Concierge Security professional to greet visitors, manage access, assist tenants and guests, and serve as the first point of contact for the property while maintaining a safe, welcoming environment.

The ideal candidate will uphold high standards of professionalism, appearance, and conduct, possess required security officer licenses, and deliver superior customer service. This role offers competitive hourly pay and benefits.