Night Concierge Security Guard - Customer-Centric Role

GardaWorld; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Location: Phoenix

Fixed schedule: 11:00pm–7:00am

Competitive pay: $20/hr

Benefits package

Career growth opportunities

Uniform provided

Job summary

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Phoenix, AZ. This role emphasizes building meaningful connections with visitors and customers, delivering exceptional service on all shifts in office towers, hotels, and retail environments.

You will welcome and verify identities, control access, perform patrols, inspect equipment, respond to incidents, and document reports. The position offers a set night schedule and competitive pay with benefits.

Qualifications

• Authorized to work in the United States.
• High School Diploma or GED required.
• Must pass extensive screening process.
• Excellent customer service skills.
• Proficient with basic phone and computer use.
• State license if required.

Responsibilities

• Welcome and verify identities of visitors and guide them accordingly.
• Manage and enforce access control.
• Conduct regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, coordinate with emergency teams.
• Answer questions in person or by phone.
• Prepare and file incident reports; communicate concerns to relevant teams.
• Ensure the safety and protection of people and property.

Skills

Customer service

Communication

Basic computer skills

Education

High School Diploma or GED

Tools

Access control systems

Incident reporting software

Job description

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Phoenix, AZ. This role emphasizes building meaningful connections with visitors and customers, delivering exceptional service on all shifts in office towers, hotels, and retail environments.

You will welcome and verify identities, control access, perform patrols, inspect equipment, respond to incidents, and document reports. The position offers a set night schedule and competitive pay with benefits.