Concierge Security Officer – Customer-Focused Guard

GardaWorld Security Services U.S.; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Set schedule: 7:00pm–7:00am Sat/Sun &

Competitive hourly wage of $23.00

Job summary

GardaWorld Security Services U.S. in Phoenix, AZ is hiring a Concierge Security Officer to deliver high-level customer service while safeguarding people and property.

The role focuses on welcoming visitors, verifying identity, guiding occupants, and maintaining access control across environments such as offices, hotels, and shopping centers. Shifts run 7:00pm–7:00am on Saturday and Sunday and 10:00pm–7:00am on Monday and Friday, offering a competitive wage and comprehensive benefits.

Qualifications

• Authorized to work in the U.S. with documentation.
• High School Diploma or GED required.
• Able to pass an extensive screening process.
• Proficient in basic phone and computer skills.
• State license if required.

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors.
• Manage access control.
• Perform regular patrols to identify potential risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Write incident reports and communicate security concerns.
• Ensure the safety and protection of individuals and property.

Skills

Customer service

Access control

Communication skills

Basic computer skills

Education

High School Diploma or GED

Tools

State license (if required)

Job description

GardaWorld Security Services U.S. in Phoenix, AZ is hiring a Concierge Security Officer to deliver high-level customer service while safeguarding people and property.

The role focuses on welcoming visitors, verifying identity, guiding occupants, and maintaining access control across environments such as offices, hotels, and shopping centers. Shifts run 7:00pm–7:00am on Saturday and Sunday and 10:00pm–7:00am on Monday and Friday, offering a competitive wage and comprehensive benefits.