Night Cage Shift Supervisor - Cash Handling & Team Lead

delawareparkcasinoracing; Wilmington (DE); On-site; USD 52,000 - 76,000; Full time

Job summary

Delaware Park Casino Racing in Wilmington, DE seeks a Cage Supervisor with 2–3 years cashier experience and 1 year of supervisory experience. You will supervise cashiering, safeguard cash and cage inventory, and train staff while ensuring compliance with gaming regulations.

Lead a team, coordinate schedules, recruit and coach staff, and maintain professional guest relations. The role requires flexibility for evenings and weekends and the ability to lift up to 50 lbs.

Qualifications

• Two to three years cashier experience required.
• One year supervisory experience required.
• Background check and Delaware Lottery licensing required.
• Understand internal controls and gaming regulations.
• Knowledge of Currency Transaction Reporting (CTR) requirements.
• Proficient with Microsoft Windows systems.
• Maintain confidentiality in handling sensitive information.
• Able to work evenings, weekends and holidays.
• Strong leadership, interpersonal and communications skills.
• Able to lift up to 50 lbs.

Responsibilities

• Create and maintain a fun, entertaining environment with service excellence.
• Safeguard currency, coins, tickets, tokens, forms and records for VLT Cashiering.
• Custody of cage inventory including main bank, reserve bank, employee/front windows.
• Direct supervision, scheduling and training of all cashiering functions.
• Assist with recruiting, training and coaching/discipline of Cage Operations staff.
• Assign team members to locations as needed.
• Communicate clearly with team members and guests to promote relations.
• Address guest complaints promptly and with good judgment.
• Maintain professionalism with team members and guests.
• Promote outstanding guest relations and teamwork.
• Perform other duties as assigned.

Skills

Leadership

Supervisory experience

Cash handling

Guest relations

Communication skills

Discretion

Team coordination

Tools

Microsoft Windows

Job description

Delaware Park Casino Racing in Wilmington, DE seeks a Cage Supervisor with 2–3 years cashier experience and 1 year of supervisory experience. You will supervise cashiering, safeguard cash and cage inventory, and train staff while ensuring compliance with gaming regulations.

Lead a team, coordinate schedules, recruit and coach staff, and maintain professional guest relations. The role requires flexibility for evenings and weekends and the ability to lift up to 50 lbs.