NIGHT AUDITOR @ SHERATON VBO

Shamin Hotels; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality organization seeks a Night Auditor to manage overnight front desk duties and financial activities. The ideal candidate will ensure guest satisfaction while performing audit procedures and balancing daily financial activities. Join a team that values collaboration and customer service.

Qualifications

• 1-2 years of hotel front desk or night auditor experience preferred.
• Must have basic Reading, Writing, and Math skills.

Responsibilities

• Perform end-of-day accounting tasks and overnight front desk duties.
• Assist late-night guests, process check-ins and check-outs.

Skills

Customer Service Skills

Financial management skills

Education

High school diploma

Bachelor’s Degree

Job description

Job Details

Job Location: Virginia Beach, VA

Salary Range: Undisclosed

Description

Full Job Description

Position Title: Night Audit @ Sheraton Virginia Beach Oceanfront

Shamin Hotels is an award-winning hospitality organization with over 9000 rooms in 76 hotels. We are recognized as the largest owner and operator throughout Virginia as well as one of the top ten hotel hospitality groups in the country.

We value teamwork, pride of ownership and are passionate about serving our guests with warmth and hospitality.

We are looking for a professional Night Auditto join our team to embrace those values.

Position Overview:
Night auditors perform end-of-day accounting tasks and overnight front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.

Job Functions:

• Performs all audit procedures as set forth by the Hotel and company, daily.
• Performs and attributes all required audit reports.
• Verifies the status of all wake-up call requests and ensures they are properly handled.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and reset days business.
• Acts as a Guest Service representative during the nighttime hours.
• Acts as the manager on duty during the nighttime hours.
• Attends and actively participates in all front office meetings.
• Participates in all training and cross training programs.
• Acts as PBX operator during the audit shift.
• Assists breakfast attendants by setting up breakfast areas as needed.
• Performs other related duties as required.
• Takes the initiative to greet guests in a friendly and warm manner.
• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.
• Knows and complies with all company policies and procedures pertaining to this position and its duties.

Qualifications

Essential Job Functions:

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.

• Performs and attributes all required audit reports.

• Verifies the status of all wake-up call requests and ensures they are properly handled.

• Balances all cash receipts and work performed during the audit shift.

• Prepares the front office for the ‘A’ shift and reset days business.

• Acts as a Guest Service representative during the night time hours.

• Acts as the manager on duty during the night time hours.

• Attends and actively participates in all front office meetings.

• Participates in all training and cross training programs.

• Acts as PBX operator during the audit shift.

• Assists breakfast attendants by setting up breakfast areas as needed.

• Performs other related duties as required.

• Takes the initiative to greet guests in a friendly and warm manner.

• Reports to work for scheduled shifts, on time and in uniform in accordance with company policy.

• Knows and complies with all company policies and procedures pertaining to this position and its duties.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.

• Own It: Be a role model, Embrace Responsibility and Keep Learning.

• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

• High school diploma, GED certification or equivalent experience preferred.

• Bachelor’s Degree, and/or equivalent experience in a hotel or related field preferred.

• Must have basic Reading, Writing, and Math skills.

• 1-2 years of hotel front desk or night auditor experience preferred

• Customer Service Skills required.

• Financial management skills required.

• Brand systems knowledge preferred