Night Auditor - PT - Homewood Suites Boulder

Sage Hospitality Group; Boulder (CO); Presencial; USD 28 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Employee Assistance Program

Tuition Reimbursement

Free On-Site Parking

Hotel and dining discounts

Referral bonus program

Resumo da oferta

Sage Hospitality Group in Boulder, CO is seeking a part-time Front Desk Auditor for overnight shifts 11pm–7am. Responsibilities include auditing and balancing hotel cash flows across outlets, front desk, and room charges, and preparing daily reports.

You will greet guests, assist with check-in/check-out, and help maintain accurate records while delivering courteous service. Ideal candidates possess guest relations skills, strong attention to detail, and solid communication.

Qualificações

• High school education or equivalent.
• Accounting background preferred.
• Excellent guest service and communication skills.
• Ability to operate PC, cash register and calculator.
• Good numerical and reporting abilities.

Responsabilidades

• Audit and balance hotel outlets and cash operations.
• Balance front desk transactions and room charges.
• Prepare daily statistics and reports.
• Greet guests and assist with check-in/check-out.
• Operate PBX and handle wake-up calls.
• Maintain guest relations with timely responses.

Conhecimentos

Guest relations

Telephone etiquette

Communication

Attention to detail

Numerical reasoning

Formação académica

High school diploma or equivalent

Ferramentas

Personal computer

Cash register

Calculator

Descrição da oferta de emprego

Why us?

This position is open until 11/15/2026 or until filled.

Pay: $20-21/hr

Part-time, overnight shifts 11pm-7am. 2x per week.

Why us?

Uniquely Colorado Crafted and conveniently located in Boulder Southeast, The Homewood Suites Boulder is your new urban retreat. Step foot into the space, and you will experience the attention to detail of this inspired property.

We offer (for Full-time team members):

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Free On-Site Parking
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

At Sage Hospitality we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our team members. We believe in being true to ourselves and employing our passions. We are not just looking for employees; we are looking for storytellers; we are looking for experiential guides! Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Salary

USD $20.00 - USD $21.00 /Hr.