Night Auditor - Part Time

Spire Hospitality; Selma (AL); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a dynamic team at a historic hotel, where you will play a crucial role in providing outstanding guest experiences. As a Night Auditor, you'll ensure smooth operations overnight, from check-ins to preparing financial reports. This part-time position offers a unique opportunity to work in a vibrant environment that values attention to detail and exceptional service. Enjoy a comprehensive benefits package and the chance to grow within a supportive company dedicated to excellence in hospitality. If you're passionate about guest satisfaction and thrive in a fast-paced setting, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Paid Time Off

Hotel Discounts

Wellness Programs

Qualifications

• 1-year experience as a Guest Services Agent required.
• Knowledge of accounting operations such as accounts receivable and payable.

Responsibilities

• Deliver exceptional service and respond to guest requests promptly.
• Prepare daily Food & Beverage revenue reports and balance PMS reports.

Skills

Guest Services

Attention to Detail

Basic Mathematical Skills

Problem Solving

Education

High School Diploma

Some College

Tools

MS Suite (Outlook, Word, Excel)

Hotel PMS Systems (OPERA, OnQ)

Job description

Perched along the banks of the Alabama River, the St. James Hotel stands as a testament to Selma’s storied past. Since 1837, generations have passed through our doors, from Jesse James to Civil War soldiers and Civil Rights activists.

Sip a cocktail in our lounge or on our terrace, dine in a setting that echoes the grandeur of another era, and take in picturesque views from spacious rooms. Experience a living legacy of history and hospitality at St. James Hotel. This is a part-time position.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

In this pivotal overnight role, you will extend a warm welcome to our guests and deliver exceptional service throughout their stay. As a Night Auditor, your dedication to guest satisfaction and meticulous attention to closing and resetting systems for seamless next-day operations will elevate our standards.

Essential Job Functions:

• Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
• Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
• Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
• Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
• Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
• Resolve guest concerns with attentive service recovery

Physical Demands:

• Ability to lift, carry, push or pull 10 lbs
• Standing and moving about in the guest services and restaurant/bar areas throughout the shift
• Primarily standing for majority of shift

Qualifications:

Education:

• • High school diploma or its equivalent

Experience:

• • Hotel experience preferred
  • 1-year experience as a Guest Services Agent required
  • Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
  • Basic mathematical skills to prepare financial reporting
  • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
  • CPR/First Aid Certification
  • Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Qualifications Education

Preferred

Some college

Experience

Preferred

1-2 years of experience in the hospitality industry or related field.

Behaviors

Preferred

Loyal : Shows firm and constant support to a cause

Leader : Inspires teammates to follow them

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.