Night Auditor - Part Time

Westin Mt Laurel; Mount Laurel Township (NJ); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Employee Referral Program

Discounted Room Rates

Daily Meals

Job summary

Westin Mt Laurel is looking for a Night Auditor to join their team in Mount Laurel Township, NJ. This part-time position involves preparing daily reports, balancing accounts, and providing excellent customer service during night shifts from 11:00 pm to 7:00 am.

Essential functions include greeting customers, managing transactions, and maintaining system accuracy. The role requires standing, movement, and good communication skills.

Qualifications

• Prior Customer Service experience preferred.
• Ability to access and accurately input information using a computer system.
• Must have excellent telephone etiquette skills.

Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals.
• Balance all revenue and settlement accounts nightly.
• Greet customers immediately with a friendly and sincere welcome.
• Promptly answer the telephone using positive and clear English communication.

Skills

Customer Service Experience

Computer Proficiency

English Communication

Telephone Etiquette

Emergency Observation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Night Auditor - Part Time

Mount Laurel Township, NJ, US

6 days ago Requisition ID: 8489

ESSENTIAL JOB FUNCTIONS

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.
• Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
• Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
• Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
• Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.

KNOWLEDGE, SKILLS & ABILITIES

• Prior Customer Service experience preferred
• Ability to access and accurately input information using a computer system.
• Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
• Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

• Ability to stand and move throughout front office and continuously performs essential job functions.
• .Occasional twisting, bending, stooping, reaching, standing, walking.
• Frequent talking, hearing, seeing and smiling.

Schedule:

• 8 hour shift
• Shift is 11:00 pm – 7:00 am

At the Westin Mt Laurel, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

• 401(k) Retirement Plan
• Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!
• Employee Referral Program
• Help grow our team and earn rewards when you refer friends or family.
• Enjoy discounted room rates at Marriott properties worldwide!
• Daily Meals
• Complimentary meal is provided to all associates during their shift.